PRIVACY AND COOKIE STATEMENT
Last Updated May, 2021
This privacy policy (“Privacy Policy” or “Policy”) describes how CVocean (“CVocean”, “Company”, “we”, “us”, “our”) collects, uses, and shares information in connection with the operation of our website https://www.cvocean.co.za, our services, and all of our websites and mobile or other software applications where this Privacy Policy is posted (collectively, the “Site”).
Please read this Privacy Policy carefully as it will help you understand what we do with the information we collect. By using the Site, you acknowledge that you have read and understand the terms of this Privacy Policy. If you do not agree with our practices, please do not use or access the Site.
If you have any questions, please contact us at support@cvocean.co.za
DATA CONTROLLER
Information provided, collected, or processed is controlled by: CVocean which is the subsidiary of Logoman Designs, a graphic designs and branding business based in Durban, KwaZulu-Natal, South Africa.
We help professionals to identify and best articulate their personal brands.
INFORMATION COLLECTED
“Personal Information” as used in this Privacy Policy, means any personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with a particular user or household. We collect Personal Information that you voluntarily provide to us when you express an interest in obtaining information about our products and Services, when you participate in activities on the Site, or when you contact us.
Cvocean.co.za strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorized third party. Period.”
In order to use our Services, you must provide certain Personal Information. Information You Provide to Us. We collect information from you when you voluntarily provide it to use through the Site and/or Services, including as part of registering for an account or creating a resume. Information provided includes your full name, email address, telephone number(s), address, profile picture, driver’s license type, your LinkedIn profile URL, URLs of any websites you include on your CV.
Protected Class Information. Due to the specific nature of the Services, you may be asked to provide information about your nationality, gender, date of birth, place of birth, and marital status. Education and Employment Information. We collect information about your educational background, employment, employment history, and salary.
Transaction and Payment Information. Payment information is collected from you when you order Services through the Site or contact us regarding a prior transaction. We use the Third Party Payment Processors, including but not limited to, Paygate a DPO company and their affiliates, to process payments. Your payment details will be provided directly to the Third Party Payment Processor, but may share certain information with CVocean (e.g. your name, payment details, or bank details) so that we can confirm payment. The Third Party Payment Processors are the data controllers for the payment data provided by users through the Site.
Content You Make Public. We collect information from you when you voluntarily post or upload it to the Site and/or Services for public display (“Public Information”), including when you post a review, comment on the Services, or participate in a forum on the Site. Once you submit Public Information, neither you nor CVocean are able to control how it may be copied, shared, or used by third parties, even if you and/or CVocean later delete such Public Information. Accordingly, you should carefully consider what post.
Device/Internet Connection Information. When you use the Site, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), internet service provider (such as Xneelo , and device (such as your computer, phone, tablet, or fitness tracker), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the device ID associated with your device, the date and time you access the Website, and your log in attempts.
Internet Activity Information. We may collect information about your browsing history, search history, and information regarding your interaction with a particular website, application, or advertisement, including our Site. We may collect information regarding the websites, applications, or advertisements you visited immediately before and after your use of the Site.
Geolocation Information. We may collect information about where you are located, both generally and at the time you access the Site. For example, we may collect your mailing address or ascertain your approximate location from your IP address. Inference Information. CVocean may create new information about you by drawing inferences from the information identified in the categories listed above, such as to create a profile about you reflecting your preferences, characteristics, predispositions, and behavior.
Other Information. From time to time, we may collect other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the Site, when you request assistance through customer service, or when you voluntarily subscribe to promotions, reminders, or newsletters. You will always be asked for your consent in advance of providing such other information, and we will not collect it without your permission.
HOW AND WHEN WE COLLECT INFORMATION
CVocean gathers information about you through the following sources and means:
When you enter or upload information to the Site. We collect information you provide to us, protected class information, education and employment information, transaction and payment information, content you make public, and geolocation information when you enter such information on the Site (including during registration), purchase products or services, sign up for newsletters or promotional material, enter contests, upload content, post in a forum, and otherwise interact with the Site.
When you communicate with us. We may also collect information you provide to us, protected class information, education and employment information, transaction and payment information, content you make public, and geolocation information from you outside of the Site, such as when you contact our customer service department, email us (including any response to an email communication from CVocean, or communicate with us via social media, such as by posting on a page hosted by CVocean or tagging us in your own post. The information collected outside of the Site may be combined with information collected from the Site—for example, if you use the Services and later contact CVocean regarding the Services, the information collected in both interactions may be linked.
COOKIES
“Cookies” are small, simple text files that your computer or mobile device stores when you use any website, including our Site. We use various types of cookies, some of which are placed by Third Parties, to customize your experience on the Site, keep you logged into the Site, remember information you have entered, and to advertise products or services to you. We use the following types of cookies: Functional Cookies. We use functional cookies to ensure the Site functions properly. Functional cookies are used to identify you, prevent security risks, and to allow you to perform account-related functions. The following functional cookies are placed by third parties:
Analytics and Performance Cookies. We use analytics and performance cookies to collect information about how you and other users interact with the Site. By understanding how users interact with the Site, we can continuously optimize and improve our Site. Analytics cookies store data including IP addresses, browser used, screen resolution, language preferences, surfing and scrolling behaviors on the Site, pages visited on the Site, and which website brought you to the Site. CVmaker uses the following analytics cookies:
Google Analytics. With Google Analytics we are able to measure your use of the Site. Google does not share (anonymous) data with third parties. These cookies are automatically deleted after a maximum of 2 years. More information about data processing can be found in the Google Privacy Policy. Hotjar. With Hotjar we anonymously measure your scrolling and clicking behavior. With this information we can detect errors in the Site and continue to improve our services and the Site. Hotjar does not share (anonymous) data with third parties. These cookies are automatically deleted after a maximum of one (1) year. More information about Hotjar’s data processing practices can be found in the Hotjar Privacy Policy .
Marketing Cookies. We use marketing cookies and web beacons, including those placed by third parties, to deliver personalized ads that may be of interest to you. We may also use web beacons in email messages sent to track your response. Cookies and web beacons also help us, and our third-party advertising partners ensure you do not see the same advertisements over and over and to identify and block unwanted ads. We also use these tracking tools to better understand your behaviors and browsing activities, and to generate inference information.
If you want to make optimal use of the Site, you must accept our cookies. You can do this by clicking on ‘Accept’ in the cookie notification on your first visit. If you do not make a choice, we will assume that by continuing to use the Site you automatically agree to the placement of all cookies. For more detailed information about the cookies we place or to change your cookie settings, please visit the Cookies page.
Remember, you can change your cookie settings in your Internet browser (e.g., Chrome, Edge, Firefox). For more information, see https://www.allaboutcookies.
HOW WE USE YOUR INFORMATION
“Information” as used in this Privacy Policy refers to both Personal Information and information that is automatically collected. We process your Information for purposes based on legitimate business and commercial interests, the fulfillment of our agreement with you, compliance with our legal obligations, and/or your consent. We may use the Information we’ve gathered from you for the following business and commercial purposes:
PURPOSE
Types of Information
For Security. We use the Information we collect from you and other users to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and prosecute those responsible for the activity.
To Fulfill Orders. We use the Information we collect from you to process your payments, fulfill your orders, and ship purchases.
To Improve our Products and Services. We use the Information we collect from you and other users to improve our product offerings and services. For example, we may consider analytics, demographics, and user feedback collected via the Site in determining whether there is sufficient demand for a new product, subscription plan, or service.
To Improve the Site. We use the Information we collect from you and other users to provide and improve the Site. We use information to debug and identify and repair errors that impair existing intended functionality of the Site. As explained above, we use cookies, including those placed by third parties, to gather statistical information that helps us understand how you and others engage with the Site and improve its performance via technological development.
To Personalize Your Experience. We use information gathered from cookies to authenticate your logins, determine whether you are logged in or not, to allow you to set personal preferences when using the Site, and to make it so you don’t have to re-enter the same information when you visit the Site several times within a short timeframe.
To Communicate with You. We use your information to personalize communication with you, and to respond to your requests regarding your purchases and information on our products and services. We also use your information to notify you of updates to the Terms or this Privacy Policy.
To Create Deidentified Aggregate Information. We may combine your information with that of other users to create “Aggregate Information” – namely, statistical information about all users or a subset thereof. Aggregate Information is pseudonymized and deidentified. In other words, Aggregate Information cannot be used to identify, relate to, describe, be capable of being associated with, or be linked, directly or indirectly, to a particular consumer, including you. In turn, Aggregate Information may be used by Company for the business and commercial purposes listed herein.
To Advertise to You. We may use information gathered through cookies and web beacons, including those placed by third parties, to deliver ads to you via the Site, and after you’ve left the Site, including advertising specific to your personal interests. The purpose of this practice, which is sometimes called “personalized ads”, or “retargeting”, or “remarketing” is to deliver content and advertising that is of interest to you, and to avoid displaying irrelevant advertising to you.
To Build a Profile. As stated above, we create new information about you by drawing inferences from the information identified in the categories listed above, such as to create a profile about you reflecting your preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Such information and profile may be used by CVmaker for advertising purposes.
To Advertise to Others. We may share your reviews, comments, and other content uploaded by you to advertise and market our Site and the services, including by reposting your reviews on the Site, in our advertising, or through our social media accounts.
We will request consent from users if the processing of Information does not fall under any of the aforementioned grounds. Users can withdraw their consent at any time by clicking on the unsubscribe link at the bottom of each newsletter or by sending an email to support@cvmaker.com.
SCOPE AND LEGAL BASES FOR USE
Sharing Your Information
We do not share your Information with third parties unless it is necessary to fulfill our business or commercial obligations, to provide you with services, to protect your rights, with your consent, or if it is required by law.
For example, we may process or share your Information for the following purposes:
Purpose Types of Information:
Service Providers. Various third parties provide services to CVocean that allow us to operate the Site and Services. For example IT service providers, email service providers, research agencies, payment partners, and live chat platform providers.
Affiliated Entities. Affiliated entities are different than third parties in that they are businesses that are directly related to us and have common ownership with us. We disclose, transfer, and share your Information to our affiliated entities, in which event, your Information shall be treated by the affiliated companies in accordance with this Privacy Policy. Should we be subject to an acquisition, merger, sale or other change of control or business entity status, we reserve the right to transfer or assign your Information as part of that acquisition, merger or sale.
Government Officials/Legal Process. We may be required to disclose your Information in response to subpoenas, court orders, and other legal processes. In very rare circumstances, we may disclose Information when we believe it is necessary to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.
Advertising Partners. We disclose your Information as needed to our third-party advertising partners. For example, we may share information gathered through cookies and tracking technology to allow a third party to advertise our products and services to you after you leave the Site.
Other Consumers. We share your reviews, comments, and other content uploaded by you to advertise and market our Site and the Services, including by reposting your reviews on the Site, in our advertising, or through our social media accounts.
Recruiters and Employers. Recruiters and companies use our Services to search for potential candidates for employment. Any information that is included in your Account profile, including your name, title, professional information, general location, biography, and completed CV is shared automatically with them.
If you would not like your information to be shared, you may contact us at support@cvocean.co.za
Data Retention
CVocean takes appropriate technical and organizational security measures to protect your personal data. Among other things, we use SSL technology to encrypt transmission of sensitive information or personal data to us, such as account passwords and other payment-related identifiable information. In addition, all sensitive information is encrypted. Moreover, this information can only be accessed by employees for whom it is necessary to access.
However, no system can be completely secure. Therefore, although we take steps to secure your information, we cannot promise, and you should not expect, that your personal and commercial information, or other communications, will always remain secure.
The safety and security of your information also depends on you. Never share your password with anyone else and notify us as soon as possible if you believe your account security has been breached.
Information Transfer
If you are visiting the Site from a location outside of the Netherlands, your connection will be through and to servers located in the Netherlands, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the Netherlands. By using the Site, you authorize and specifically consent to the transfer of personal data to the Netherlands and its storage and use as specified above when you provide such information to us.Users Rights
Right of Access
Upon your request, we will confirm whether we are processing your Personal Information. We can also provide you with a copy of any Personal Information we have collected.
Right to Rectification
If your Personal Information is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we have shared your Personal Information with third parties, we will inform them of the correction where possible.
Right to Erasure
You have the right to ask us to delete or remove your Personal Information, including when you withdraw your consent. If we have shared your Personal Information with third parties, we will inform them of the request to delete where possible.
Right to Restrict Processing
You have the right to request that we restrict or block the processing of your Personal Information in certain circumstances, such as when you contest the accuracy of the Information or object to us processing it. We will tell you before we lift any restriction on processing. If we have shared your Personal Information with third parties, we will inform them of the restriction where possible.
Right to Data Portability
You have the right to obtain the Personal Information that you consented to provide or that was provided as necessary in connection with the Services. We will provide your Personal Information in a structured, commonly used and machine-readable format.
Right to Object
You have the right to request that we stop processing your Personal Information.
Right to Withdraw Consent
If you have consented to our use of your Personal Information, you have the right to withdraw your consent at any time.
Right to Lodge Complaint(s)
Users can submit a complaint about the processing of their Personal Information with the relevant Government institutions in accordance POPI act if CVocean does not comply with the request for access, correction, objection, restriction, deletion, or transfer of personal data,
Access and Correction
The easiest way to access and correct the Personal Information we have collected about you is to contact us at support@cvocean.co.za
Right to Request Disclosure
You have the right to request that CVocean disclose the following to you:
The categories of Personal Information we have collected about you;
The categories of sources from which the Personal Information is collected;
The business or commercial purpose for collecting Personal Information;
The categories of third parties with whom we share your Personal Information; and
The specific pieces of Personal Information we have collected about you.
To request such a disclosure, please contact us at: support@cvocean.co.za
Right to Request Deletion
You have the right to request that CVocean delete any Personal Information about you which we have collected from you. To make such a request, please contact us at support@cvocean.co.za
Protecting the Privacy of Children
CVocean will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (COPPA).
Receiving and Opting Out of Marketing Communications
By providing your email address through the Site or sending CVocean an email, you consent to receive emails from us, including information concerning your account and advertising messages. Depending on your location, we may obtain additional consent from you via checkbox disclosures or an email requesting confirmation before you can receive such information.
Providing consent to promotional emails is not a condition of purchasing any goods or services from CVocean. You can unsubscribe to advertising emails at any time by clicking the unsubscribe link within the email, or by contacting us at support@cvocean.co.za. Please note that, even if you unsubscribe from advertising emails, we will still send you necessary, non-promotional emails about your purchases, account, or updates to our Privacy Policy or Terms and Conditions.
Disclaimer
This Privacy Policy does not apply to the data processing practices of Third-Party Sites that may be linked to the Site. We are not responsible for how these third parties handle personal data. We recommend that you read the privacy statement of these websites before continuing your use. We are not liable for damage resulting from unlawful access to computers or files obtained by third parties, viruses distributed through advertisements or other unlawful programs or files.
Changes to our Privacy Policy>
Each time you visit the Site or use the Services, the then-current version of this Privacy Policy will apply, and we reserve the right to modify this Privacy Policy at any time by posting such modified version via the Site. You should periodically review this Privacy Policy. Unless we receive your express consent, any revised Privacy Policy will only apply to information collected after the effective date of such revised Privacy Policy and not to information collected under any earlier version.
Contacting Us
If you have any questions about this Privacy Policy and / or the way in which we process data, you may contact us at:
CVocean
145 Wattle Grove
Sherwood, Durban
South Africa
Telephone number: +27 83 231 4393
Email address: support@cvocean.co.za